SPACE Framework
Measures productivity multi-dimensionally. Five dimensions: Satisfaction, Performance, Activity, Communication, Efficiency. Measuring only activity creates wrong incentives.
Rate each statement from 1 (disagree) to 5 (strongly agree).
Satisfaction
Team members are satisfied with their work
People would recommend this team to others
Work-life balance is respected
Performance
We deliver what customers/stakeholders need
Quality of our output is high
We meet our commitments reliably
Activity
We have visibility into what's being worked on
Work progresses at a steady pace
We can measure our output meaningfully
Communication
Information flows effectively across the team
Meetings are productive and necessary
Documentation is accessible and current
Efficiency
We minimize unnecessary rework
Our processes don't create bottlenecks
We avoid unnecessary context-switching
Results
Warning: Only Activity is high while other dimensions are low. Measuring activity alone creates wrong incentives — busyness is not effectiveness.
3-Sets Mapping
Mind-Set: Satisfaction
Satisfaction and sense of purpose are mental states.
Skill-Set: Performance, Communication
Delivery capability and communication are trainable competencies.
Tool-Set: Activity, Efficiency
Visibility and process efficiency depend on tools and structures.
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